These are the Terms & Conditions on which Magic Phone Repair supply Repair Services to you. By placing an order/asking us to repair your device you are agreeing to comply with and be bound by the following terms and conditions of use: Customers are advised to carefully read before placing an order.
(a) The terms set out in these Conditions of Repair (“Agreement”) shall apply to the service we provide to repair your mobile telephone and/or any accessories listed (“Equipment”) on the collection receipt.
(b) Reference to “us”, “we” and “our” refer to Magic Phone Repair and references to “you” and “your” are references to you, the person addressed on this form.
(c) All repairs (unless otherwise stated)
(d) This Agreement shall commence from the date you pass the device to an Magic Phone Repair representative and shall continue until we have repaired or otherwise returned your Equipment (“Services”), whichever is sooner, and received any payment due from you.
(e) By agreeing to this I authorize Magic Phone Repair to carry out repairs to my device (s). I accept that having my device (s) repaired could lead to other faults, or highlight further faults that may be of a different nature and, therefore cannot be repaired by a Magic Phone Repair Technician.
(f) Acknowledge that whilst Magic Phone Repair’s technicians are trained to repair specialists, Magic Phone Repair is not an authorized service provider for any manufacturer of any brand of device and has no affiliation with any device manufacturer;
(g) Agree to release, indemnify, and hold Magic Phone Repair and its technicians from liability for any claims or damages of any kind or description that may arise from any repair work performed on your device(s).
(h) Agree that where the Repair Services relate (in any way) to liquid damage on your device(s), the warranty does not apply to any liquid damaged device(s);
(i) Agree that any data or information that you may have stored on your device(s) shall remain your sole responsibility and Magic Phone Repair accepts no liability for loss, deletion, amendment to or corruption of such data howsoever caused and Magic Phone Repair therefore highly recommends that you back up your device(s) prior to allowing Magic Phone Repair to work on your device(s);
(j) Agree that you are responsible for removing any SIM and/or memory cards on your device(s) and Magic Phone Repair shall not, in any event, be liable for any data loss, corruption, deletion, or alteration, and hardware or software failure;
(k) Acknowledge that any Repair Services rendered by Magic Phone Repair may void manufacturer warranties for your device(s), and that Magic Phone Repair does not assume any liability or warranty if the manufacturer warranties are voided. If you do not wish to void your warranty, you should not ask Magic Phone Repair to repair your device (s) and take your device(s) to the relevant manufacturer;
(l) Agree that it is your responsibility to inform Magic Phone Repair accurately with regard to the model description and condition of your device(s), as well as whether any modifications or repairs have previously been attempted or completed on your device(s). Magic Phone Repair will perform a check-in diagnosis of your device(s) to evaluate its/their condition. If the device(s) are in noticeably different condition than previously described, you agree that additional charges may apply which Magic Phone Repair will advise you of before proceeding;
(m) Where the Repair Services involve the repair of waterproof devices, Magic Phone Repair cannot guarantee the device(s) will remain waterproof following completion of the Repair Services.
(n) Whilst Magic Phone Repair aims to perform the Repair Services within the timeframe specified to you, the Repair Services may be subject to events outside our control, which may include waiting for new spare parts to be ordered and arrive with Magic Phone Repair. In any event, all times for performance of the Repair Services are approximate only, and Magic Phone Repair will not be liable for any compensation as a result of late delivery of the Repair Services.
(o) Any device(s) repaired at any Magic Phone Repair repair center must be examined by you upon receipt before leaving repair center If your device(s) is/are, unrepaired or with further faults, you must inform Magic Phone Repair within 2 days. If you do not inform Magic Phone Repair within 1 day of receipt, Magic Phone Repair shall have no liability if your device(s) is/are damaged/faulty on collection. This does not affect your statutory rights or any other rights under these Terms.